What delivery terms you can offer to us?

We can quote you the FOB, CIF, C&F, DDP terms as per your requirement.

What's the delivery time of the machines? Which is the nearest loading port?

It depends on the different automation level of machines you need. Normally the delivery time will be ranging from 60 to 120 working days. The nearest loading port is Shenzhen port or Xiamen port.

Can you provide the IBC blow molding machine and IBC accessories as well?

Yes. We are complete IBC line solutions provider. If you need anything related to the IBC manufacturing, please let us know. We can provide you the complete support.

How can I see the machine in running condition?

Warmly welcome you to visit our factory to see the machine running. We can also show you to our customer’s factory in China. Our factory is located in Huizhou, Guangdong provide. The nearest airport is Shenzhen airport. Please tell us your exact date for the visit, we will prepare the detailed visiting schedule for you.

How can I get the offer and technical details of the line?

Please tell us your detailed requirement of the line, like the output rate requirement, automation level, budget, factory layout, etc. Then we can send you the customized proposal and quotation for you. If you do not have any idea about this line, we can also send you both semi automatic and full automatic line machine offer for your comparison. Please do not hesitate to contact us via email or online chat to get more details information.

What is the service life of the IBC frame manufacturing equipment, and what after-sales services are provided?

The service life of the equipment is usually 8-10 years under normal operation and regular maintenance. Manufacturers generally provide 12 months of free warranty service, including on-site maintenance, replacement of vulnerable parts, and technical guidance. After the warranty period, paid maintenance services, spare parts supply, and equipment upgrading services are also available.

Service & Support

Our professional customer service team offers one-on-one technical service no matter when and where you need to contact us.

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Global Support &

Lifetime Partnership

All equipment will be provided with a free 1-year warranty period after delivery, or an extended warranty service can be offered according to customer needs. During the warranty period, any damaged accessories (excluding wearing parts or damage caused by human factors) can be replaced free of charge. We provide 24-hour free online technical support, and equipment faults can be solved through online video guidance or remote control. For equipment beyond the warranty period, customers can still enjoy free software upgrades and lifelong technical guidance services.

After receiving the goods, the customer may notify the salesperson to arrange commissioning personnel to go to the customer’s country for equipment installation, commissioning and training. The commissioning personnel shall not leave until the customer signs and confirms the Equipment Installation and Commissioning Satisfaction Form.

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The training content includes:

Explain the main performance, structure and principle of the equipment.

Explain welding safety protection knowledge and precautions.

Train on the startup and shutdown sequence, daily maintenance and troubleshooting of simple faults.

Train on the replacement methods and precautions of regular components and wearing parts.

Train on the use of operating software and various related drawing software, as well as processing technology parameters and methods.

Note: On-site installation service is subject to additional charges, and the buyer shall bear the cost of air tickets, accommodation and catering.

Service Highlights

We are committed to providing comprehensive and high-quality after-sales service to fully protect customers’ operational interests and

ensure stable and efficient equipment operation.

Specifically, we offer professional overseas on-site installation, commissioning and personalized staff training services—our experienced technical team will go to the customer’s site to complete equipment installation and debugging, and conduct systematic training tailored to the customer’s staff background, ensuring that each operator can proficiently master equipment operation, daily maintenance and basic fault handling skills.

IBC tank production line technical support

We have established a rapid response mechanism with 24/7 online technical support: through multiple channels such as video calls, remote control, and professional technical consulting teams, we can respond to technical faults in a timely manner, quickly locate and solve problems, and minimize production downtime caused by equipment failures.

In addition, we provide lifelong technical support services, including free software upgrades for life, regular follow-up visits to understand equipment operation status, professional guidance on equipment maintenance and optimization, and timely supply of original spare parts. These all aim to provide customers with long-term, stable and continuous productivity guarantee, and establish long-term and mutually beneficial cooperative relations with customers.

FAQs

What delivery terms you can offer to us?

We can quote you the FOB, CIF, C&F, DDP terms as per your requirement.
What's the delivery time of the machines? Which is the nearest loading port?

It depends on the different automation level of machines you need. Normally the delivery time will be ranging from 60 to 120 working days. The nearest loading port is Shenzhen port or Xiamen port.
Can you provide the IBC blow molding machine and IBC accessories as well?

Yes. We are complete IBC line solutions provider. If you need anything related to the IBC manufacturing, please let us know. We can provide you the complete support.
How can I see the machine in running condition?

Warmly welcome you to visit our factory to see the machine running. We can also show you to our customer’s factory in China. Our factory is located in Huizhou, Guangdong provide. The nearest airport is Shenzhen airport. Please tell us your exact date for the visit, we will prepare the detailed visiting schedule for you.
How can I get the offer and technical details of the line?

Please tell us your detailed requirement of the line, like the output rate requirement, automation level, budget, factory layout, etc. Then we can send you the customized proposal and quotation for you. If you do not have any idea about this line, we can also send you both semi automatic and full automatic line machine offer for your comparison. Please do not hesitate to contact us via email or online chat to get more details information.
What is the service life of the IBC frame manufacturing equipment, and what after-sales services are provided?

The service life of the equipment is usually 8-10 years under normal operation and regular maintenance. Manufacturers generally provide 12 months of free warranty service, including on-site maintenance, replacement of vulnerable parts, and technical guidance. After the warranty period, paid maintenance services, spare parts supply, and equipment upgrading services are also available.

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